Privacy and Policy

Your privacy and the security of your personal information are very IMPORTANT to us.

This page is used to inform website visitors regarding our policies regarding the collection, use, and disclosure of Personal Information if anyone decides to use our Service, the UTI website.

If you choose to use our Service, then you agree to the collection and use of information concerning this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

This information is collected at various places when you (i) Register as an Online Member; (ii) Send in an inquiry; (iii) Subscribed to our e-newsletter; (iv) Place an order with us; (v) Chat with our online support; and Participate in our contest and promotions.

We use this collected information to:

  • Create an online account
  • Process your online orders
  • Respond to your requests or queries.
  • Update you on our latest newsletter, contests and promotions via email, postal mail, SMS or phone.
  • Personalise your online shopping experience.
  • Comply with any applicable rules, laws and regulations governed by the law of Singapore.

From time to time, we may send our latest newsletter via email. You may unsubscribe through the link in the e-newsletter you have received. Alternatively, you may drop us an email at to request to unsubscribe.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends us called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.


Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analysing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However, there is no method of transmission over the internet or method of electronic storage that is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

UTI reserves the right to amend the terms from time to time without prior notice. If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.


18 Boon Lay Way #04-93
Tradehub21 Singapore 609966
Tel: (65) 6659 8878